Sunday, February 9, 2014

Designing Your Product for Growth

So you’ve achieved product market fit and the question is now how do you gain traction and grow. Well one way to do this before you even launch is to design your product for growth.

Designing your product for growth can be done in a vast array of methodologies. A simple example would be Hot Mail, one of the original viral growth companies of the technology era in which we currently reside. They were able to achieve fast and massive growth after launch simply by including a small promotion for their product at the end of every email sent using hotmail. As people received emails from their friends using hotmail they were then recruited because of the promo and the fact that someone they trusted (whoever sent the email) was using the product.

One of my favorite approaches to designing a product for growth though is through game mechanics.  While you might not know what game mechanics are you are subjected to them on a daily basis. At it’s simplest game mechanics are defined as a “rule based systems / simulations that facilitate and encourage a user to explore and learn the properties of their possibility space through the use of feedback mechanisms.” Cool, you still probably have no idea what I am talking about.  

A good example of game mechanics in action would be foursquare. When they let become a “mayor” of a spot by checking in there all the time it encourages you to use the product more because there is now an added dimension to it. Another, non-app, example would be Coca-Cola. Every time you crack open a bottle of Coke there is a little code on the bottom of the top. These codes give you rewards if you enter them into the Coke website. This is again an example of game mechanics being used to encourage your further exploration into the product you are currently consuming. We also some of the game mechanics in action at create lab. Some of their products were made to be entertaining for kids but at a deeper level encourage technological literacy in children. By doing things such as making see through housing they facilitated the exploration of technology through a more enjoyable mediums.  

I would be curious to see how social ventures can greater leverage the use of game mechanics and other viral growth strategies to further push the ideal of contentious capitalism into the mainstream. 

http://techcrunch.com/2009/10/18/ps-i-love-you-get-your-free-email-at-hotmail/

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