Sunday, February 5, 2012
An Idea Without All the Answers
As an entrepreneur, do you need to have a concrete business plan before you pursue a venture? Or is it possible to sell (i.e. convince) strictly based on an idea and work on the business plan as you go along? At a recent networking event, a friend of mine (who has a start-up) says that you are always selling. I guess this implies that I should get out there with my idea and do it, even if I don't have all the answers.
Your thoughts? Your responses will definitely shed some light and motivation into my potential ventures.
-Tony Tran
Understanding your audience
Are you forgeting someone? - http://www.inc.com/matthew-shampine/community-building-for-your-company.html
Forget Networking. How to Be a Connector - http://www.entrepreneur.com/article/222707
While most people will constantly tell you that you cannot design a product without fully understanding your audience, it is something that does not come naturally to most of us, unless, we are ready to spend a few days living the lives of the people we hope to impact - like the 2 MIT graduates that spent a month living on the minimum wage set by the Indian government. But the biggest reason many good ideas never take off is because they do not entirely understand the community they are working to make better. The XO laptop is a great example. Yes, technology is wonderful, but these people lack the basic needs of food, water, shelter, etc, and unless children with laptops can somehow solve these problems, there is not much benefit to the community as a whole.
So how can one fix this issue? The two articles provide excellent solutions: 1) immerse yourself in the community that you think has some say in your product - make everyone feel that the product is something they can all benefit from and be open to a lot of constructive critisism. Several non-profit organizations have blogs/FB profile pages, where you can provide your suggestions to a problem they are trying to solve. Show people that you are genuinely interested in making a difference, and in turn, when you need some advice, it will be readily availble. And, 2) build your connections anywhere you go, because even if you have little idea about the cultures, social norms, trends, etc in a particular region, someone else might. And you never know what interaction, no matter how feeting, might spark a connection that would open up your mind of a completely new world of possibilities.
Most people speculate that even if you are not particularly keen on social media, it is here to stay. And I agree. Twitter, FaceBook, LinkedIn, etc. provide an excellent platform to build a community of like-minded individuals who can support your vision and also help promote it. Additionally, companies like Klout are using and evaluating your everday connections as a tool to create your SM worth in the market, much like your actual financial worth, and rewarding individuals with higher clout.
So, what do you think about the SM bandwagon? Are you already immersed within the communities you wish to impact? And do you any other ideas on making these valuable connections that we could all benefit from?
~ Ketaki Desai
Thursday, February 2, 2012
Innovative local group started by a former CMU grad - in response to Ketaki's project
Hi all,
I've been following how this project has evolved in the past year or two. When Ketaki discussed her idea for peer-to-peer promise re: active intervention in case of sexual crimes, I was reminded of this. Founder Samantha Bushman is a former CMU Grad.
Sangeeta
Monday, January 30, 2012
One Laptop Per Child: Vision vs. Reality Article
http://pcic.merage.uci.edu/papers/2009/OneLaptop.pdf
The article is about two years old, but it makes a lot of good points about why the XO laptop has not made an impact in resource poor countries. Some interesting breakdowns in context of use:
1. Many of the teachers were apprehensive to adopt the new technology and with the teachers uneasy with the laptops, it confused the children as to how the laptops fit into their education. Vice versa, for teachers that were computer literate, they were accustomed to using Windows software and the XO laptops uses Linux/Sugar operating systems, which the teachers don't understand and hence apprehensive to use. Reminds me of the example Prof Zak talked about today with the Chevy Volt.
2. The article also pointed how although the OLPC's laptop was beautifully engineered to be used in a developing country, the organization by passed other requirements for ensuring that the laptops fit in to the educational contexts of many developing countries. Like many failed ICT4D projects, Negroponte and his team seemed to fall into the trap of thinking, by providing technologies in underserved communities, they have solved the problem of youth having access to information. Until social/cultural elements of sustainability are integrated into their model, that won't happen.
"While the Uruguayan government is making a great effort in providing funding for the hardware, there is no funding for designing and developing software and content for use with the laptops or for conducting a thorough evaluation of the educational and societal outcomes of the project"
3. Governments also need to play a more active role in understanding how these laptops will be beneficial to their communities. Simply buying 10,000 laptops for the country without investing in teacher training or technological support, doesn't help anyone.
So yea, check out the article makes a lot of really interesting points.
Sunday, January 29, 2012
Prof Zak screened the video about water access and 5 local solutions last week. It profiled this organization that installed the meters that measure use and track users in Western India.
I found this very inspiring talk online and wanted to share the perspective of Mr. Anand Shah, CEO of Sarvajal, touching upon core values of social enterprise, generating ideas for action as well as his suggestions on starting up. It is in three parts. He is speaking to some audience in India and occasionally speaks in Hindi. I rupee = approx 2c and 1 crore=10 million
Part 1 http://www.youtube.com/watch?v=1AR8xZu2w5c&feature=endscreen&NR=1
Part 2 http://www.youtube.com/watch?v=422eTBlIyAc&feature=related
Part 3 http://www.youtube.com/watch?v=HukHQDMm7Eg&feature=related
Here is what I learned about entrepreneurship - it is not a 'job' - persistence pays and Edison's 99% perspiration applies to each step .
Sunday, May 8, 2011
Capacity Building
Tuesday, April 26, 2011
Not Scaling
The "Why Entrepreneurs Don't Scale" articled really hit home in this regard. I agree with everything that the author included as reasons that founders have a hard time adjusting to a company, with the exception of one omission: that it's perfectly alright if a founder doesn't make the transition. Becoming a multi-decade CEO isn't the only definition of success for an entrepreneur.
I also don't think it has anything to do with personality or innate habits--when it comes down to it, the skill sets for a CEO of a startup vs. a CEO for an established company are very different. For a startup, the skills are more similar to a Project or Program Manager, and the elements mentioned in the article serve them well. A CEO of a big company is entirely different, and in other circumstances it would take many years for a Project or Program Manager to be promoted to CEO. Founders of companies are expected to make that transition in a much shorter time, so it's really no surprise that they don't make the transition that often.
And anyway, who wants to be in charge of things like setting company policies for expense reimbursement? It's much more fun to build things from nothing and be creative :)
Monday, April 25, 2011
Entrepreneur vs. Executive
As indicated in this week’s readings, “the habits and skills that make entrepreneurs successful can undermine their ability to lead larger organizations” (Hamm 2002). According to the readings, these habits include:
- Loyalty to Comrades
- Task Orientation
- Single-Mindedness
- Working in Isolation
Given that I see some of these traits within myself, I appreciated the author’s use of case studies to indicate situations wherein these characteristics attributed to the downfall of companies and situations wherein the rejection of said traits led to a company’s success.
Intrigued by the topic of how I can perform well as both an entrepreneur and an executive, I decided to conduct some research on the subject. My findings include the following:
- Article about how to transition from an Entrepreneur to an Executive on your resume: http://www.jobdig.com/articles/1354/How_to_Make_the_Leap_from_Entrepreneur_to_Executive_on_Your_Resume.html
- Article outlining the differences between and Entrepreneur and a CEO and how to wear both hats: http://www.business-strategy-innovation.com/2009/11/ceo-entrepreneur-or-both.html
- Article on the dilemma of being a founding CEO: http://hbswk.hbs.edu/item/4948.html
Does anyone know of any additional websites or books that can be of use? I am interested in learning of additional resources that can make the process of transitioning from an entrepreneur to an executive successful. Please share if you know of any.
Sources
Hamm, John. "Why Entrepreneurs Don't Scale." Harvard Business Review, 2002: 2-7.
Why Entrepreneurs don't scale
Fly or Flouder
- Loyalty to Comrades: I have never been placed in a situation where my loyalty to my friends in a working situation has been tested in which I would have to choose the success of the outcome on results, not friendship. I honestly do not know how I would handle this situation. In addition, I am aware that it is difficult for me to "be mean" to my friends, though choosing business success over being loyal may not be qualified as mean, I value the friendships I have in a way that may be counterproductive in attempting to make a business succeed and placing the business success as a priority. But again, I have never been placed in this situation.
- Task Orientation: I am aware that at times I do have a weakness of delegating tasks, as I am in the process of learning to trust people's abilities and skills more when working on team, and knowing that they will do their part for the organizational good.
- Single-Mindedness: Being single-minded is sometimes good, but at times distracts your attention from the other several priorities that need to be concentrated on, in which this is difficult for me to differentiate between; when and when not to be single-minded.
- Working in Isolation: This attribute I have not have the opportunity to experience either, thus I have no foundation in which to say how I would handle this type of situation.
How does one develop a working combination of these attributes?
Financial Planning for small businesses
- Perform a good forecast: It is said that small businesses usually do not forecast well on the demand they are likely to receive and the Human resources they would need to deploy to meet that demand. Mapping things week by week to the 12 month forecast we will create, would help SE evaluate where the big expenses are and where payments might be due.
- Enforce Payment Discipline: It is always best to have a short receivables period, by having a good collection system. Some key questions to ask yourself are
- How long does it take to get paid?
- Are you getting the right kind of contact/communication with customers?
- Are disputed being identified and if so what is the procedure for dissolving these disputes?
This will help your business not only improve its cash flow but also better customer service. If customers are having some problems, invoices wont be cleared fast. Identifying these problems well before they get out of hand is working to our advantage.
- Segment Customers, Suppliers and Inventory: To better manage cash flow segmenting them into categories and then analysing each will help ascertain where the road blocks are. For example looking at customers , can help you indentify which customers are lagging in their payments and what can be done to improve the situation. In some companies it was identified that the largest account holders had the longest payment cycle. The solution here would be to approach the client with the situation.
Setting financial targets, All start-ups should work on a financial target/objective. One way to set the financial target is to use the Bottom up approach . In this approach begin with marketing, operations and human resource plan calculations found in the respective budget, sales forecast and production plans. Totaling the projected expenses and revenues to determine the financial target. Once the target is arrived on it is up for discussion with your team if such a target is achievable within the given time frame if not, recalculate the original numbers again and recalculate the financial target until and achievable one is reached.
'Back of the napkin' break-even and resource analysis
The break-even point is a critical financial milestone for my venture. Where I will not be pursuing institutional investment or venture capital, the primary factor will be hitting a production level of financial sustainability, not providing extremely large returns to investors.
In terms of operating capital requirements, each vehicle will require an investment of approximately $2,500-3,000 including the vehicle itself, all parts, and any outsourced labor costs. The operating expenses of a two bay garage in Lowell will be in the range of $2,000-2,500 per month including a lease (approximately $1.25/ft sq) and other overhead costs such as equipment loans and insurance.
At an average sale price of $3,500 and a maximum of $500 profit per vehicle this indicates that the business could be cash flow neutral with as few as four vehicles per month (this is probably an underestimate). However, a more reasonable target will be 10 cars per month minimum, as this will provide ample income, approximately $35,000 per month to reinvest in the business.
Assuming a surplus after all expenses and reinvestment in new project cars, there will be enough money to hire up to two non-volunteer employees (or more part-timers) and reinvest in the business. From a capacity standpoint, 10 cars per month also works well for a two bay garage. This would indicate an average cycle time of 5-6 days per vehicle. Any vehicles requiring more than 30 hours of labor and additional testing are not in the scope of our restoration process.
I will be performing more detailed break even calculations in my final report and analysis. However, using some ‘back of the napkin’ calculations, I wanted to quickly show that the business will be viable from a cash flow standpoint. With total start up costs of approximately $60,000, even if all of that money were to come from loans, there will certainly be enough cash available to pay off those loans within a 3 year time period. Additionally, the volume of vehicles at 10 per month will be well within the feasible capacity of the garage space and could easily be managed by a small team of volunteers on my executive board. Assuming a 5 hour investment per car to deal with all purchasing, planning, and sales transactions, the business could operate with about 50 hours per month of direct management time.
Overall, the monthly expenses at a rate of 10 cars per month will be approximately $31,000. This monthly output level will require approximately 250 labor/restoration hours, 50 project management hours, and 50 hours of managing the venture itself per month. This could very reasonably be accomplished within two years utilizing a 5 person management team and a primary volunteer base of 20 people.
The Last Step: Scaling the Venture
Needless to say, I've thought a lot about the fact that my venture is not eminently scalable, not only because the business model is dependent on an old and shrinking stock of buildings but also because I'm not particularly interested in this point at making other cities more sustainable. I don't feel, however, that I am falling into any of the tendencies that prevent venture growth from today's article. I don't think I am too loyal to anyone (I don't even have a team in place yet to be loyal to), I am generally not very task oriented (mostly see the big picture), and I'm not working in isolation, because sustainable development in the abstract will increasingly become a salient social and econmic goal and I will be connected into this business world locally.
I think that my biggest issue in the future will be singlemindedness. For instance, I have this venture plan and I have an idea of where its work fits in with the larger goal of sustainable development in Pittsburgh, but what happens if our business model no longer becomes practical or, alternatively, if new opportunities in sustainability arise? Would I be eager to take on new project? Maybe not, because I would be invested in this green preservation and green construction thing. Going forward, therefore, I think the biggest thing I will have to keep in mind is to allow for new opportunities to increase the scope of my venture and scale it up.
Sunday, April 24, 2011
How to Put your Child's life in 30 pages?
Wrapping it up...
Saturday, April 23, 2011
Launching and Growing a Social Venture
- Work on the first paragraph. The first paragraph should clearly explain what the company does. It should compel the reader to read the rest of the summary.
- Match the story to the audience, business and desired outcome. Include the core strength in the summary. Consider to include the following categories: company description, the problem, the solution, and “why now.”
- Use proper tone. The tone depends on the audience. It is also advisable to change the summary for different audiences. In all cases, be confident.
- Limit the length to one or two pages. One or two pages can be printed in on front and back of a single page.
- Avoid superlatives, clichés, or any over-used expressions.
- Proof read. Have it reviewed; if a 5 grader can explain it after reading it, it’s a good sign.
- Loyalty to comrades: Too much loyalty can become a liability when managing large scale, complex organization.
- Task orientation: Excessive attention to detail can cause a large organization to lose its way.
- Singlemindedness: This attribute can become a hindrance as new ideas are not encouraged.
- Working in isolation: This could result in disconnecting the business with the outside world: customers, investors, analysts, reporters and others.
- Fast is better than perfect. Make fast decisions, indecisiveness is worse than making a mediocre decision (mediocre decision can still work if properly executed). Sometimes determining what actions must be avoided can be important too.
- Make every team member a problem solver. Allow people at lowest level of the organization to make decisions that can impact the success of the organization.
- Reward failure. Failure may not be a bad thing. Failing could mean that people are taking chances and learning from experiences.
- Seek outside perspectives. Consider the outside view of the organization. It can bring new insight and new dimensions to the business.
Growing A Social Venture-Loyalty to comrades
John Hamm raised four characteristics of entrepreneurs that may sabotage ventures to scale up, i.e. loyalty to comrades, task orientation, single-mindedness and working in isolation. I believe that they are more related to leadership styles and working habit than universal characteristics of entrepreneurs who are tech and/or engineer subject experts. And I strongly believe that these characteristics can be avoided or lessened with help from mentors, friends, co-workers and anyone who are close to the entrepreneurs.
Loyalty to comrades sounds interesting to me, as it does not feel as easy and simple as depicted in the article. I personally have doubt about this theory. Running a business is not as simple as hiring the best person and firing the less capable ones. Yes, companies on the Wall Street may succeed due to their well-known ruthless competition and “natural selection”. However, when people talk about why they want to work at such companies with cut-throat competition, I think many of them are attracted by financial returns more by passion to what they do. This is what distinguishes a private company at large with a social enterprise. Social ventures need to attract and retain talents with expertise and yet more importantly, with passion about the mission of the venture. Otherwise, relatively low pay cannot compete with investment banking and trading positions. If these people are willing to strive for a future with the venture, on the entrepreneurs’ side, I do not think they should be as fierce and ruthless when treating their employees.
The example given in the article is more of a communication problem than a loyalty problem. The entrepreneur did not communicate well with the engineer and share his and the board’s expectations to him. I do not believe that loyalty is blind and without principles. Being loyal can be accompanied by arguing, fighting and high standards, similar to relationship building I suppose. Being loyal does not mean that entrepreneurs cannot criticize co-workers or have to stand up for everything that colleagues do.
In addition, dealing with loyalty has something to do with culture as well. In the United States where it is known for “it’s just business, nothing personal,” it is a different story in Asian countries. People care about past history and tears and happiness shared together, more than today’s fitness in the organization. Sacking an colleague easily who has worked with entrepreneurs for a long time and contributed to the organization, for whatever reason, may not be as easily accepted by employees as here in the US. The fired would resent the entrepreneur’s ruthlessness, and other employees would wonder if one day they would experience the same thing. Having said that, I would by no means mean that entrepreneurs should keep everyone even they are incompetent to what’s required. What I want to say is that it has to be dealt with carefully; otherwise it may be a factor that sabotages employees’ loyalty to the entrepreneur.
Having said these, I still have a question in mind. This article proposes that blind loyalty may stop entrepreneurs from scaling; on the other hand, if we think about it, entrepreneurs also need loyalty from their co-founders and employees in order to scale the enterprises. How shall entrepreneurs retain talents and align them with vision of the venture? What approaches can they take? How can loyalty be utilized as an opportunity instead of as a risk for the venture?
I found an interesting article on advice to angel groups. Standing in venture cabalists’ shoes may help us tailor our venture to their needs.
http://news.change.org/stories/5-ideas-for-social-venture-angel-groups
Sunday, April 17, 2011
The Financial Aspect
- Account Receivable: Keep the customer informed about their statement. Have the customer pay their bills on time.
- Inventory: Apply principles of lean enterprise to keep the inventory low.
- Expenses: Consider timing of cash flow when making purchase.
- Giving credit: Maintain a careful balance between cash flow and credit sales.